Account deletion request
[Data to be deleted]
- Personal information (name, address, telephone number, email address)
- Account settings and shipping information
- Payment Method Information
- Favorite registration information
[Data to be retained and period of retention]
- Order history (anonymized): Retained while the store is in operation, deleted two years after closure
- Transaction records (anonymized): Retained for up to 7 years due to legal requirements
- Chargeback related: Retained for up to 6 months
*The data held is anonymized and cannot be used to identify individuals.
[Removal procedure]
- Fill out this form to submit your removal request.
- Delete your personal data within 10 business days
[Notes]
- Account recovery is not possible after deletion
- Unused points/credits will expire
